"Jan and Pip - I love your website. It looks like you two are doing it right. Great Job. I really appreciate the nice comments you have for The Fused Glass Handbook. It makes my heart warm."
Happy fusing,
Gil (Reynolds) - Author of The Fused Glass Handbook

And here’s what our CUSTOMERS are saying …

(to see what our wonderful STUDENTS have to say, please scroll down the page)

I brag about you guys whenever I can. You are great to work with; before the sale and after and that is what makes a good company. - K. McCroskey

Hi Pip! You have no idea how excited I am about my new kiln! Thank you for all your responses to my questions and emails. I've been toying with the idea of buying a kiln for a few months and you've made it so much easier to finally bite the bullet and do it. Just knowing there's someone out there that will answer my questions has made all the difference. - S. Stine

"Pip - you are about one of the nicest people I have ever met. Very cool. Can you please send me your logo so I can advertise you on my site? I want to brag about my new kiln, customer service and pricing. You got a great thing going :) Thanks for everything. P. Jett, Glass Artisan/Silversmith - www.greenglasscafe.com

"Hi, thanks for your efficiency you must run a great business ... love the work you are doing and very impressed with your site and you sterling reputation among glass artists I know. - N. Wasserman

"Dear Jan and Pip: I wanted to express my extreme Thanks and Appreciation for a great “Internet” shopping experience. I have always been cautious about purchasing items on the internet. In this case no one local could provide me with a kiln that my wife desired. I searched for several web sites when I came to yours and You had a comment at the bottom of your site stating that “you are closed Saturday and Sundays spending time with your family and dogs” and that’s something that I respect and feel this country is lacking. We also run our business that way. Thanks a lot and I wish you all the best and I will make sure my wife buys her supplies from you. Merry Christmas and God bless you. - R. Krabbe

"Dear Jan & Pip, I am so very happy with the Chili Pepper. It arrived safely and quickly. Your communication was terrific and most appreciated. I will be pleased to direct others to your website. As for me, I've got to make some beads! Best regards, - L. Converso

"Thank you very much for answering my questions. I have been doing some kiln research on the net and glass forums, and your company name keeps popping up. (Very good things and praises). - R. Moreno

"Pip, Just wanted to thank you for your help with the kiln set up. I love it. Very easy to use and has been a great help with my lampworking! Your customer service is awesome. Take care, - T. Martin Ph.D.,

"Pip, I know that you are in the business to make money, but it takes a great person like you to help a person like me when they need a little bit of assistance. I have learned an awful lot in the past couple of days. It is a shame that I am not filthy rich, because I would be keeping you in business right and left ... Thanks so much and as soon as I know what I need and can afford, you will be the first one that I contact! Thanks again! - V. Wells

"I have visited your site often and think it is fabulous. You seem so well informed and so helpful ... Keep up the great work! - K. Vine (and felines)

"Kiln arrived on time, everything looks great! Haven't plugged it in yet, but you were right, it is AWESOME and much bigger than my wife and I both thought. I opened the box with my wife and I think she got a little excited about kiln-formed glass again. Thank you so much for babying me through the process. I think you guys rock like a mountain!! - T. Nixon

"You gals rock!!! I wish there was something even better than positive feedback that I could give you. Thanks!! - C. Cavenee

"Dear Jan and Pip: Thank you so much for the information you provide, it really helps and I love the support you guys give, its great! - T. Lee

"Dear Jan and Pip: Thank you very much and we look forward to building a relationship with ya'll. Your website is awesome and your service is truly 1st rate! We appreciate you and will be in touch have a great day! - B. Johnson

"I really DO think you guys are great, helpful, and kind and I just don't want to do business with anyone else. You respond in a kind AND timely fashon that many don't even come close too. You don't dismiss something because there isn't anything you can do about the situation. Instead you still respond with patience and kindness ... I take that as a victory on your side. There are not very many sellers out there that care enough for that because business is just business. So, on that note, A HUGE thank you! Kudos to you and yours for making someone feel special and giving them something to smile about whether they think they have a reason to or not. Hugs and Blessings, - L. Hughes

"Thanks again so much for your help in the beginning. I will never forget you guys!!!! Anyone that needs anything as far as glass supplies goes I have put your name out there!!" - C. Colligan of www.dazzlesbijou.com

"You are the best of the best peeps to work with on and off of Ebay ever! I will never abandon you as a supplier!" - P. Wright

"Just wanted to let you know that the kiln which I bought from you last year is just wonderful! I use it all of the time and have truly enjoyed it. Thanks!" - L. Ultee

"I just want to say THANK YOU for a wonderful kiln! It arrived yesterday, very well packed. Documentation is good and I didn't have any problems programming the controller. It's annealing beads as I write this. :) Thanks again. It's always hard to bid so much money on an ebay item (yikes!) but you made this a great experience!" - Gail (beading*of*my*heart)

"I just unpacked my kiln today! It came on the 10th; but this is the first chance I've had to look at it. It was in perfect condition. It was packed so well, I thought I'd never get it out of the box! I just wanted to thank you very much for your excellent service and product!" - P. Brett

"You gals are awesome!!!!" - L. Bauter

"I wanted to take a quick minute away from my torch and say thank you one more time. It was a true pleasure to do business with the two of you!" - M. Chastain-Crow

"THANK YOU! My kiln arrived today and is working like a charm. I'm back in business and I couldn't have done it so quickly without the Two Lasses! Your customer service is superb and I will certainly recommend you to all my glass artist associates! " - A. Van Meter, Naos Glass

"Dear Jan and Pip: Gosh, your answers are always so complete and helpful. I really appreciate the time you devote to questions from your audience. I admire your business ethic and practice. Keep up the great work! Your fan," - Adobelady

"Dear Pip: As always, you are so wonderful ... Thanks again for taking the time to help me and do let me know if you ever decide to come to California to teach fusing." - T. MacDonald

"Thanks to you all for your "personalized service"! Jan & Pip made sure the right people became involved - Mike called - Jim called, we got the reprogramming completed, the red plug where it belonged, and the kiln is up-and-running ... First batch is complete!! Thanks again to you all - great people to work with - excellent service & product! - S. Samsel

"I just want to say thanks for the prompt delivery of my order and for the bonus to compensate me for an out-of-stock situation. I was impressed and will definitely order for your store in the future. Thanks again." - E. Newbury

"Your site is truly awesome!!! I spent Friday night reading ALL your “topic tips”!! I should be able to hit the ground running thanks to all the info you have provided! I wish you were closer to WI!" - S. Williams

"As a fellow dog lover, I thoroughly enjoy your web site! Plus, your prices are great!" - D. Novak

"I love your website and visit it often. I really appreciate the customer service and care that you guys offer. I have recommended you to several people who are ready to buy kilns. I told them I wouldn’t buy one from anyone else!!" - D. Alongi (see D. Alongi's previous note below!)

"Jan and Pip, you guys are great, such fast shipping! Just made my weekend! Freebies are a thing of the past ... (yours) put a smile on my face! Thanks again" - R. Harkey

"I appreciate the excellent service I have gotten from you. I am really enjoying my kiln and am having a lot of fun! Thanks!" - S. Quast

"Thank you for all your help with my questions. You truly deserve all the praise that you have gotten on your web site! Thank you again!" - M. Menendez

"Pip, You guys (gals) rock! Thanks for the good news. It's nice to do business with someone who actually knows what customer service is. Thanks a million!" - K. Olsen

"Once again, THANK YOU for all the help you guys have been. I do not know if you remember but when I ordered my kiln I was in a spot and needed a kiln ASAP. You helped me get the kiln I wanted at a great price with immediate shipping. Wow was I impressed. I am a frequent poster on Lampwork Etc. and I posted an I LOVE TWO LASSES post on there for all to see. I have recommended you several times already and will continue to do so. You guys are awesome. I am selling more and more beads and every time I throw the switch on my kiln I am thankful that you took the time and effort to help me." - Otter's Flame Glassworks

"I can’t tell you how much I appreciate the two of you responding the inquiries so fast.  Your personalized service is great and keeps me coming back. I have a friend who is looking to buy a kiln and I told her to not even consider buying from anyone else but you. Your personal service is SO appreciated! Thank you, thank you!" - D. Alongi

"… I'm extremely happy with the way you and everyone else in the chain has handled my issues. I feel like I have been well taken care of. I've even recommended you to another artist friend of mine who is in the market for a kiln to purchase this model from you, so I hope you see some more business coming your way." - A. Ballard – The Bead Lounge 

"Jan and Pip, I have read the wonderful comments about the two of you and wanted to add my two cents. YOU two are the reason I am in this hobby. I kept thinking about doing it, kept looking at supplies etc. But then I saw your kilns on ebay, emailed you, and received the most informative and friendly emails. I then proceeded to call you, spending countless time on the phone with you, all before I even purchased a thing. You offered wonderful advice, guidance and security. I am thoroughly enjoying my hobby extension (20 years with stained glass) and look forward to expanding my abilities. Again, thank you." - L. Hufty

"Got it (kiln) yesterday near noon our time ... Thanks again for all of your help, both of you. It is refreshing to know there are still folks out there that are willing to bend a little to help others out. I know the easy answer would have been for you guys to just say I was out of luck and to move on, but you didn't. For that I am grateful. Thank you again for your special loving and caring attention..." - B. Ledbetter

"Thank you for your really fast answers. I love your website!! Very warm, invites one to stay awhile. I appreciate both of you for your knowledge and willingness to share it, and of course your sense of humor. " - S. Cawn

"I love the website and your senses of humor. That's how we like to do things too (I'm VP of Long Island Bead Society). The whole point is to share the joy and have fun, right? When you like what you're doing, it's infectious." - M. Hegquist

"Loved your site and the work of your students. I'll be back into your site often ... your "gang" does some real nice work! Great name for the business too! Keep up the great work!!" - B. Gage

"I want to let you know that my wife was absolutely ecstatic when we let her open her eyes to see the Chili Pepper kiln on Mother's Day. First she looked shocked, like "No! I can't believe this is real!", then she let out a happy scream and burst into a beautiful smile and twinkling eyes! She was/is thrilled beyond words. Thank you so very, very much for helping me make this Mother's Day a very special one for her. And please thank Cindy at the factory too!! Thanks again for your help. God bless!" - W. Barrow

"I really appreciate your support and all of your help and the service and products you offer the bead world. Thanks so much!" - J. Ross

"Your website is awesome.  I love the tone of your newsletter - fun, amusing, but informative!" - L. Hammond

Now, here’s what our STUDENTS are saying …

Hi Pip! Sure enjoyed your class. Thought I knew it all. Learned sooooo much. Thanks again. You're a great instructor! - John Sherburne

"Thank you so much Pip for your wonderful teaching skills. Your patience was so impotant. I wish the class would continue for months. I admire your artistic skills I hope that I can follow in your footsteps. Your karma will be in my kiln ... I hope that you will have an advanced course soon. THANKS again" - T. Wooster

"First I want to thank you for a perfectly WONDERFUL class. I learned so much from you that I just can not thank you enough for you informative and in depth way of teaching. You taught me things that were not even on the schedule, like that I was firing too high! My previous instructor had me firing to 1525 F for full fusing. She gave me NO insight into what glass did during the firing process and no clue as to the idea that I should WATCH the glass to get my cues. Your in-class demonstration gave me permission to mess up some glass while I observe! Thanks for that great freedom. Thanks also for the pictures of my tiles. Your teaching methods and customer service are well beyond what is expected!" - C. Henry

"I had a great time in your class and will be seeing you again next season when I return to Florida. Thanks for the great day and you are really a great teacher! I appreciated knowing the "WHY" and not just cutting some glass and wondering how it would work. - V. Boglitsch

" ... I enjoyed my Tuesday with you. You are to my eyes, a complete university in glass fusion!! Looking forward to another class in jewelry next fall. Have a great summer!" - P. Beaudoin (Quebec, Canada)

"Pip, Thanks so much for sending the photos. I also want to thank you again for a wonderful class. You are a great teacher and such a nice person. I really enjoyed it so much and it was well worth the drive. I have been reading up on fusing ever since I got my kiln at Christmas and I could have never learned nearly as much from the books as I did in your class. You answered so many of my questions and also addressed many things that I never even thought of and the hands on experience was really helpful. I ordered my gloves and some kiln paper from you yesterday too. I am so excited about getting started and feel that I have a much better understanding of the process. I want to take the jewelry making class but will probably have to wait until fall. I want to get some experience first. I love your site too and the tips are very helpful but I wish you would put more pictures of YOUR stuff on it. Thanks again and I look forward to the next class." - M. Jones (Gainesville)

" ... just wanting to touch base and asure myself that I will indeed have an opportunity to learn more with you, no matter what it is. Really enjoyed your knowledge, sharing and teaching/coaching/inspiring/encouraging style." - J. Kavo

"I thoroughly enjoyed the class and especially your cheerful, bubbly, and witty personalities! It's great to see friendships such as yours ... I enjoyed meeting you and hope to see you both again in the near future. You are both a joy to be around." - R. Willis

"Hello Pip & Jan! I enjoyed every bit of the class and my stay in Sarasota was great. Christiane LOVED it too, we are coming back for sure. I am so anxious to see my work finished! I loved it! I thank you both so much!" - M. Davin, (Montreal, Canada)

"Just wanted to thank you two for all your time and effort teaching your class. It certainly was a pleasure to be there and I feel very fortunate that I am a recipient of your skills and knowledge. Hats off to both of you!" - S. Wagner

"Your jewelry class was really great, I learned so much from the two of you. Every time I closed my eyes last night I saw dichroic dots. It is great that you two truly share all that you know. Hope to take another of your classes at a later date!" - V. Bundschu

"Thank you so much for two great Saturdays.  You both are great instructors and I learned so much.  I'm looking forward to taking more classes whenever they are available." - M. Johnson

"It takes talent and you've got it. But that's just part of the story. You left no stone unturned. It was a complete package. From beginning to the end the class was intriguing, vivid, lively, and dynamic. The pieces I made are gorgeous. Your professional expertise led us to use our imaginations and develop our talents. Your enthusiasm motivated me to open my kiln and start fusing!" - J. Chew

"What a totally fun filled and informative day at your basic fusing class. Your talent certainly is not restricted to glass alone, you are great teachers too. Somehow you two Classy Lassies managed to take a person with no creativity, imagination or artistic talent and show them how to create something to be proud of. Thank you, and I hope to see you soon for the jewelry class. " - D. Parrish

"Thank you Jan and Pip!! Your class on fusing has taken my glasswork in a wonderful new direction. I left feeling inspired and confident in my ability to fuse glass as a result of the excellent instruction provided by not one but two talented glass artists. I highly recommend any class taught by Two Lasses." - S. Garrison

"Jan and Pip, I thoroughly enjoyed your basic fusing class. You both kept the class fun and explained things so that we could all understand. I have taken several glass classes and found yours to be by far the best and most informative. I am planning on taking your your next scheduled jewelry class and I am looking forward to it!" - L. Perkins

“Oh, WOW! What 3 special nights we lucky ones had in your glass class … it was truly a joy to be in the class …” - B. Dirks

“… the class was well worth the money, it was creative and fun. Jan and Pip are wonderful teachers … in just three classes I had jewelry I could and did wear out! ” – C. Hertz

“I so enjoyed your class! I’m looking forward to the advanced session!” - V. Terry

“In just one session, I had created some breathtaking cabs which I then entered in an art show and took first place! Thank you Pip and Jan!” - P. Steele